Fellow Cedar Rapids Transit advocate, Samantha Dahlby wrote on her Bus Party blog about her appreciation for the friendly and helpful bus drivers. I would agree that an overwhelming majority of CR Transit drivers are friendly, but with both a driver’s and passenger’s perspective, I often find myself either critiquing drivers or considering ways to improve my own passenger relations.
At CyRide, providing value-added service to customers is number three of four core principles, just behind 1. safety, and 2. waving to other drivers. : ) I delight in providing friendly service to passengers and honestly consider it one the perks of my job. As a university student, interacting with so many different members of the community while driving a bus has really given me a sense of connection with the Ames community that a majority of students may not experience.
Samantha is a member of the Corridor Metro Planning Organization and organizes monthly “bus parties” to encourage those unfamiliar with the Cedar Rapids transit system to try it out. Increasing awareness is an important step among many to start improving transit in Cedar Rapids, which is currently lacking for a city of its size. Check out the Bus Party blog for more information and to read some commentary and ideas from another local transit advocate.
This is probably also a good time to once again plug the Corridor MPO’s CR Transit survey. Feedback will assist the consultants currently studying short term transit improvements and changes. The first of three open houses for the study will be held this Tuesday, Sept. 22, from 6pm – 7:30, at the Crowne Plaza Ballroom. Unfortunately I won’t be able to attend, but look forward to seeing what changes the consultants propose.